Effective Date: [01/01/2020]
Kalk Bay Theatre (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://www.kalkbaytheatre.co.za) (“Website”). By using this Website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
When you interact with us (e.g., making a booking, subscribing to our newsletter, or contacting us), we may collect:
- Name
- Email address
- Phone number
- Billing information (for ticket purchases)
- Any other information you voluntarily provide
1.2. Non-Personal Information
We may automatically collect certain non-personal data, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our Website
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and confirm ticket bookings
- Send booking confirmations and important updates
- Provide customer support
- Improve our Website, services, and user experience
- Send marketing emails (only if you have opted in)
- Ensure security and prevent fraudulent activity
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share it in the following cases:
- Service Providers: Third-party payment processors or ticketing platforms (e.g., to process transactions securely).
- Legal Compliance: When required by law, or if necessary to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, sale, or business restructuring.
5. Cookies & Tracking Technologies
Our Website may use cookies to enhance your experience. Cookies help us analyze traffic and understand how visitors use our site. You can modify your browser settings to refuse cookies, but this may impact certain Website features.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to data processing under certain circumstances
To exercise these rights, please contact us at [Insert Contact Email].
8. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date. Your continued use of the Website constitutes acceptance of these updates.
10. Contact Us
For any questions about this Privacy Policy, please contact us:
